Senior Customer Service & Operations Analyst (B5) | Anti-Money Laundering (AML)

Skills Gained

AML Compliance, Fraud Detection and Prevention, KYC Compliance, Financial Analysis, and Risk Assessment.

Primary Responsibilities

Investigated fraud cases, conducted background checks on high-risk customers, analysed suspicious transactions, identified high-risk accounts, and improved operational efficiency in AML efforts.

Details
Time Frame:

Jan 22 – Dec 22

Role:

Senior Operations Analyst

Involvement:

AML compliance, Consulting

Contribution to Mission

Supported NatWest’s goal of maintaining financial security and regulatory compliance, protecting the integrity of financial systems and client assets.

 

Specific Projects and Contributions: 

Improved the UK’s AML efforts by investigating over 260 cases of fraud, money mules, and layering, providing detailed reports to the National Crime Agency. Enhanced fraud detection for NatWest corporate accounts by analysing 130+ suspicious transactions in foreign currencies and stock markets, and enhanced KYC compliance by 15%.